Legal notice

SERGIO BASSTINI

Operated by: SERGIO BASSTINI
Contact: hello@sergiobasstini.com
Business address: Unit 3, 38 Pittwater Road, Manly NSW 2095, Australia

This website is operated by SERGIO BASSTINI. All content on this site — including text, images, product descriptions, and design — is the property of SERGIO BASSTINI unless otherwise stated, and may not be reproduced without permission.

For all legal, privacy, and consumer enquiries, contact hello@sergiobasstini.com. Full details of our Terms of Service, Privacy Policy, Shipping & Delivery Policy, and Returns & Exchanges Policy are available on this website.

PURCHASE OPTIONS CANCELLATION POLICY (Subscription Policy)

Your Subscription

When you subscribe to a SERGIO BASSTINI product, you're agreeing to a recurring order that will be automatically charged to your payment method and shipped on the schedule you select at checkout (e.g. every 30, 60, or 90 days), until you cancel.

Pricing

Your subscription price, billing frequency, and any applicable discount are shown clearly at checkout before you complete your purchase, and again in your order confirmation email. If your subscription price ever changes, we'll notify you in advance before the new price takes effect.

Cancelling Your Subscription

You can cancel your subscription online at any time, with no cancellation fee. To cancel:

  1. Log into your account on our website
  2. Go to your subscription/order management page
  3. Select "Cancel subscription"

Cancellation takes effect for your next scheduled billing cycle — any order already processed or shipped before cancellation will still be fulfilled as normal. You can also cancel by emailing hello@sergiobasstini.com, and we'll process your request within 1–2 business days.

Pausing or Skipping an Order

If available on our subscription platform, you can pause or skip an upcoming shipment through your account instead of cancelling entirely.

Refunds on Subscription Orders

Charges already processed for a subscription order are non-refundable once shipped, except where the item is faulty, damaged, or incorrect — see our Returns & Exchanges Policy for full details.

Changes to This Policy

We may update this policy from time to time. Continued use of your subscription after changes are posted constitutes acceptance of the updated terms.

Questions

Contact hello@sergiobasstini.com with any questions about your subscription.